Private Internet Access (PIA) Review 2023: Reliable and Customizable

Private Internet Access (PIA) is a veteran in the VPN industry, known for its advanced customization options and strong commitment to user privacy. In this comprehensive review, we’ll examine PIA’s performance, security, privacy, usability, and overall value.

Server Network:

Private Internet Access (PIA) offers comprehensive VPN coverage in all 50 states of the United States, as well as in 82 additional countries spanning South America, North America, Europe, Asia Pacific, Africa, Central Asia, and the Middle East.

With a robust network of over 35,000 servers situated in diverse locations, PIA provides you with a plethora of options to surf from, thereby enhancing your likelihood of locating a nearby server.

Changing your server is a hassle-free process, as all you need to do is access the server list and select the one that meets your needs. Trust PIA to provide you with unbeatable VPN coverage, and enjoy enhanced online privacy and security.

Performance and Speed:

VPNs often slow down your connection, because the encryption process requires computational power. However, a good VPN service does more than just add encryption and unlock censored websites – it also increases your connection speeds.

Private Internet Access combines fast-paced OpenVPN and WireGuard, a performance-optimized protocol, which is faster and more reliable than other protocols to give you a fast and stable connection.

Servers are also optimized with redundant connections that can guarantee fast speeds even when things get busy.

Private Internet Access has a global network of next-generation VPN servers optimized to produce some of the fastest connection speeds available today. With servers in 83 countries, Private Internet Access lets you upload and download content fast and with less chance of overcrowding.

PIA’s split tunneling feature ensures you only use the VPN when it matters most, which means you can browse and stream as much content as you want with optimum speed, without slowing down your connection.

Private Internet Access also offers every user unlimited bandwidth and data, 24/7, no matter how much you use.

Security and Encryption:

Private Internet Access (PIA) is a reliable and secure VPN service that utilizes the industry-standard AES-256 encryption to protect your data from prying eyes and ensure optimal security. In addition to this encryption protocol, PIA supports a variety of security protocols, including WireGuard, OpenVPN, and IKEv2, all of which provide a secure tunnel for your online activities.

Furthermore, PIA comes equipped with a host of state-of-the-art security features, including a built-in ad and malware blocker (MACE), a kill switch, and SOCKS5 proxy. These features provide an added layer of security to protect you against various online threats, such as malware attacks, phishing attempts, and data breaches.

Whether you’re browsing the web, streaming content, or downloading files, PIA ensures that your online activities are safe and secure. With PIA, you can enjoy fast, secure, and private internet access without having to worry about cyber threats.

Privacy and Logging:

Private Internet Access (PIA) is a widely known and popular VPN service provider with its headquarters based in the United States, a member of the renowned intelligence alliance known as the Five Eyes.

Despite this membership, PIA has garnered quite a reputation for itself in the VPN industry due to its strict no-logs policy.

This commitment to the privacy of its users has made the company stand out amongst its peers as it does not track or store any user activity data and has been proven to adhere to this policy in court.

The service offered by PIA is thus highly credible and reliable. By implementing this no-logs policy, users’ internet activity is highly secured and private, giving them the confidence and trust in using PIA as their preferred VPN service.

Ease of Use and Compatibility:

Private Internet Access (PIA) is a reliable privacy-focused virtual private network (VPN) company that is highly versatile to suit your specific device requirements. PIA offers user-friendly, consistently high quality VPN applications for all major operating systems out there – including both desktop and mobile platforms, that is Windows, macOS, Android, iOS, and Linux. Additionally, it also supports other devices and platforms, such as routers and OpenVPN-compatible devices.

This flexibility gives you the freedom to secure all of your gadgets and means of accessing the internet with a single subscription. The simplicity of the minimalistic interface designed by PIA is yet another feather in their cap. The easily navigable interface lets you quickly connect to a server that you prefer with just a few clicks.

Furthermore, you can enjoy seamless protection across up to 10 simultaneous connections with one PIA VPN subscription, providing complete online security and privacy no matter where you are, no matter what device you are using.

Customer Support:

Private Internet Access (PIA) offers customer support through a variety of channels. Their website has a comprehensive FAQ section that addresses common questions and issues.

If customers need more personalized assistance, they can reach out to the support team via a support ticket system or email.

Additionally, PIA has recently introduced 24/7 live chat support for users. This support is available on their website and offers instant assistance from knowledgeable representatives.

Customers can also seek support from PIA’s community forum which is active with helpful members and moderators. PIA’s customer support team is known for quick and helpful responses to inquiries. They pride themselves on their customer-centric approach and are constantly striving to improve their support. Overall, PIA offers a robust customer support system, giving users multiple options to find help with their VPN service.


Private Internet Access (PIA) offers affordable VPN pricing plans that are suitable for individuals and businesses. They offer three different pricing plans – Monthly, Yearly, and Two-year plan. The most savings are with the longer-term plans, with the Two-year plan coming in at the best value for money. The Monthly plan starts at $9.95 per month, and the Yearly plan is priced at $3.33 per month, billed annually at $39.95. The Two-year plan is priced at $2.69 per month, billed every two years at $69.95.

PIA often runs specials and discount pricing, making their already affordable pricing plans even more attractive. For instance, they have currently been offering a 73% discount for a two-year subscription, bringing the price down to just $2.69 per month. Furthermore, they also offer a 7-day money-back guarantee, which allows you to try out their services risk-free. Overall, Private Internet Access offers excellent value for money and a range of payment options that make subscribing easy and flexible.

Review Summary

Private Internet Access offers a well-rounded VPN solution that balances speed, security, and privacy effectively. With its robust server network, advanced customization options, and proven no-logs policy, it provides a reliable and secure VPN experience.

Although its base in the US might raise privacy concerns for some users, its strict no-logs policy—which has been proven in court—should alleviate such concerns. PIA offers a powerful VPN solution that caters to both beginners and tech-savvy users alike.

Despite some minor downsides, PIA stands as a solid option for those seeking a versatile and reliable VPN service.

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